This morning Lindsay and I decided to get up early and go for a walk around Yountville. It was pretty chilly, however the beautiful sunrise made up for it! We walked around for about an hour and then decided to go to the Coffee Caboose, which is supposedly the best place to get coffee in town. Coffee Caboose is part of the hotel made of old train cars, hence its name. Lindsay and I both ordered lattes and they were delicious!! We agree that it’s the best coffee in town! Their coffee reminded us of Coffea’s. Yummy!
After our walk and coffee, we got ready for the day and headed over to the tasting room. We followed Erin around who happens to be one of the tasting room supervisors. She taught us how to place a wine order on the computer. This occurs after the tasting associate does a tasting and the patron decided to purchase some wine. Also during this process, Erin explained the four wine clubs Jessup has to offer.
Another important part of Jessup Cellars business model is having good customer relations. Erin really emphasized how important it is to greet patrons right away when they walk in the door and when they are leaving. It is key to make them feel welcomed. Jessup’s wants the patrons to feel like they are at home having a tasting. At home meaning that the patrons feel comfortable and relaxed. Tasting associates also make sure all the patrons are noticed such as drivers, children and dogs. Jessup’s main goal is to give everyone who comes in a tasting experience to remember.
Lindsay and I also learned the ‘f’ words today. Food. Fun. Friends. Fudge. Food: pairing wine you love with food you love. Fun: enjoying the times when drinking wine, whether it be while celebrating or relaxing. Friends: drinking wine with the people you love, your friends. Fudge: accidently dropping a bottle of wine. Hopefully I will never have to use fudge!
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